Hi, how can we help?
[Order Tracking] How long will it take for me to receive my order?
Delivery time will differ depending on the nature of your order (Local / Overseas), logistic partner and parcel pick-up date.
- Local Order
- Fulfilled by Shopee Supported Logistics
- Fulfilled by Non-Shopee Supported Logistics
- Self-Collection
- Overseas Order
- Fulfilled by Shopee Supported Logistics
For more information please refer below,
Local Order
1. Fulfilled by Shopee Supported Logistics
Here's the delivery timeframe for our logistics partners:
Logistics Partner | Delivery Timeframe (After pickup from seller) | Working Days |
Speedpost Economy | Within 2 working days | Monday - Saturday (excluding Public Holidays) |
Ninja Van | ||
J&T Express | ||
SPX Express | ||
uParcel | Scheduled time slot |
Find out how to check on delivery status.
2. Fulfilled by Non-Shopee Supported Logistics
Check for an estimated delivery date with the seller directly via Shopee Chat on the Shopee App.
3. Self-Collection
Logistics Partner | Delivery timeframe to collection point (After pickup from seller) | Collection Timeframe (After parcel delivered to collection point) |
Ninja Collection Point | Within 3 working days | Within 2 days |
Shopee Collection Point | Within 3 days |
For more information regarding Self-Collection, please refer below
Overseas orders
1. Fulfilled by Shopee Supported Logistics
Once the seller has arranged for shipment, the parcel will be delivered to you within 9-25 working days, depending on the delivery service selected and other external factors.
Find out more about delivery of overseas orders and tracking overseas orders.
